When diagnosing an intermittent fault, the best systematic approach is to:
- AReplace all possible components simultaneously to save time
- BRe-create the fault, identify patterns, and eliminate possible causes one at a time
- CAdvise the customer to purchase a new machine
- DReset the console and return it to the customer without further action
Correct Answer
Re-create the fault, identify patterns, and eliminate possible causes one at a time
Explanation
Intermittent faults require patience and method. Re-creating the fault, documenting conditions when it occurs, and systematically eliminating causes prevents unnecessary parts replacement and wasted time.