Code of Conduct

This Code of Conduct applies to all individuals who hold, have applied for, or are pursuing NCFET™ certifications, credentials, or program enrollments. It establishes the professional and ethical standards that NCFET™ credential holders are expected to meet and maintain throughout the period their credential is active and beyond.

NCFET™ is a private professional credentialing organization. Compliance with this Code is a condition of certification and continued credential status.

Certified technicians must:

• Perform all work with honesty, competence, and due care.
• Not misrepresent their qualifications, experience, or credential status to employers, clients, or facilities.
• Not claim NCFET™ certification levels they have not earned or that have expired.
• Not display revoked or suspended credentials as active.
• Not submit false service hours, false practical assessment records, or fraudulent documentation to NCFET™.

Certified technicians must:

• Prioritize member and public safety in all service activities.
• Follow applicable electrical safety standards and lockout/tagout procedures.
• Immediately report or take out of service any equipment they identify as posing an imminent safety risk.
• Not perform work they are not qualified to perform safely.
• Not conceal defects, failures, or safety hazards discovered during service.

Certified technicians must:

• Use NCFET™ credentials and badges only in accurate, unaltered form.
• Not alter, modify, or reproduce NCFET™ badges, certificates, or credential documents.
• Not share login credentials with any other person.
• Not allow a third party to use their NCFET™ credential or display it in connection with services the credential holder did not perform.
• Not use NCFET™ branding in a manner that implies government approval, manufacturer authorization, or affiliation not expressly granted by NCFET™.

Technicians, students, and applicants must:

• Not copy, share, publish, or distribute NCFET™ exam questions, answer keys, or course content.
• Not assist others in cheating on exams or assessments.
• Not use unauthorized resources during proctored examinations.
• Not misrepresent practical assessment results or field hours to any reviewer or administrator.

Certified technicians must:

• Maintain reasonable confidentiality regarding facility layouts, equipment configurations, and proprietary client information encountered during service.
• Not use facility access gained during service for any purpose other than the authorized service visit.
• Comply with applicable privacy laws when handling member or client information.

To maintain an active credential, certified technicians must:

• Complete continuing education requirements before credential expiration.
• Pass renewal exams as required under the NCFET™ Renewal Policy.
• Not represent an expired credential as currently active.

All credential holders are bound by:

• NCFET™ Terms of Service
• NCFET™ Credential Use Policy
• NCFET™ Exam Integrity Policy
• This Code of Conduct

NCFET™ may investigate reports of Code violations and may take the following actions:

• Issue a formal warning.
• Suspend the credential pending investigation.
• Revoke the credential permanently.
• Disqualify the individual from future NCFET™ certification programs.

Disciplinary determinations are made at NCFET™'s reasonable discretion. Credential holders may submit a written appeal within 30 days of a disciplinary determination to support@ncfet.com.

NCFET™ is a private professional credentialing organization. This Code of Conduct establishes NCFET™ program requirements only. It does not replace applicable law, government licensing requirements, employer policies, or insurance obligations. NCFET™ does not guarantee employment, safety outcomes, or the work quality of any individual technician.